Refund Policy - IMR Knowledge Cluster

Refund Policy

Due to the nature of our information services, refunds are not possible once data or information has been delivered. We advise clients to obtain all necessary approvals before placing orders. We are happy to provide assistance as needed.

Fees:

All fees must be paid according to the terms of the applicable order. Introspective Market Research reserves the right to cancel access to the product if payment is not received within the specified time.

Taxes:

Fees are exclusive of all applicable taxes, which are the sole responsibility of the client. This excludes taxes levied on the income of Introspective Market Research.

Collection Expenses:

Clients are responsible for reimbursing all collection-related expenses, including attorney's fees, incurred by Introspective Market Research due to overdue payments.

No Refunds Will Be Provided for:

Compliance and Change of Scope:

We reserve the right to ensure user compliance with our License Terms. Any non-compliance may result in a modification of the license scope or additional fees.